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Q Can you pick up us in Shanghai air port when we arrive at Shanghai?
A Yes,we will arrange our driver to pick you up at air port.
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Q Does your company offer engineer for us for one years?
A Of course,our company can supply rich experienced engineer for customer.And stay one year in your factory and teach your woker how to operate the machine.
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Q How about mahine spare parts?
A We will send easy free broken spare parts to our customer once customer order machine.
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Q How much time does barrel and screw use?
A Normally,barrel and screw can use 6 months to 1 year.Of course,it depends on which formula you will use.Good formula can use long time.
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Q Where is your factory?
A Eans machinery is located in Wuxi city which is closed to Shanghai city.It takes 28 minutes from Shanghai to Wuxi city by fast train.And it takes 2 hours from Gaungzhou to Wuxi airport by air.
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Q How many days need to take if order machine?
A Normally,it will spend around 30 working days to finish whole production line.If customer order small mchine,only take one week or two weeks.
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Q Does your company supply whole production line?
A Yes,Eans machinery supply whole production line if customer need it.
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Q How to install machine when machine arrive?
A We will arrange our technician to customer factory for installation and teach customer`s worker how to operate the machine.
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Q What is the guarantee?
A 12 months
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Q What is machine packing?
A Standard packing
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Q What is the payment terms?
A LC at sight or TT
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Q Are you a manufacturer?
A We have over 10 years experience in this field and control quality of all machine by ourself.